Skip to content

Cookie Policy

This Cookie Policy (the “Policy”) applies to the users of Associació SAPPS – Servei D’Atenció i prevenció de la salut mental (“LISMEN”, “WE” or/and “US”) website, including the mobile versions of this website that LISMEN owns and operates.

Moreover, the Policy sets out information about cookies and other tracking technologies that are used in the context of the Websites, mobile apps, and the Online Services (defined below) we offer to you (the “Cookies”).

The “Online Services” refer to the Websites, mobile apps and all information and services provided to you in connection with your use of the website including newsletters, sponsored content, advertising, and email communication.

What are cookies?

We use the term Cookies to refer to all technologies which store and access information on the device that you use to access the Online Services, such as your computer, tablet, or mobile phone. For example, we use http Cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Online Services and allow us to recognise your device.

We use Cookies to enhance the online experience of our visitors and to better understand how the Online Services are used. Cookies may tell us whether you have visited the Online Services before, or whether you are a new visitor.

For additional information on Cookies, please access the following link which redirects to the online portal of the Spanish Data Protection Agency (website: https://www.agpd.es/portalwebAGPD/index-ides-idphp.php) where you may refer to the use of Cookies, available in Spanish.

What types of Cookies exist?

According to the ownership of the Cookie, they may be classified as:

  • First-Party Cookies: They are those being sent to the user´s computer or device from a computer or domain managed by the publisher himself, and from which the website requested by the user is being provided.
  • Third-Party Cookies: They are those being sent to the user´s computer or device from a computer or domain that is not managed by the publisher, but by a different entity who processes the information collected through Cookies.

According to the lifespan of the Cookie, they may be classified as:

  • Session Cookies: They are a type of Cookies designed to collect and store information while the user visits a website.
  • Persistent Cookies: They are a type of Cookies in which the information stored in the computer or device may be accessed and processed over a period of time defined by the owner of the Cookie, timeframe which can vary between a few minutes to several years.

According to the purpose of the Cookie, they may be classified as:

  • Analytical Cookies: They are those that, processed either by the publisher itself, or by third parties, allow for the quantification of the number of users and thus the measurement and statistical analysis of the web´s usage. To that end, an analysis of the users´ browsing the web is carried out for the purpose of improving the products and services offered.
  • Advertising Cookies: They are those that allow for the management, in the most effective way possible, of the advertising spaces that the publisher has included on a website, application or platform from which the requested page is provided, based on criteria such as the edited content or the frequency in which ads are being displayed.
  • Behavioral Advertising Cookies: They are those that allow for the management, in the most effective way possible, of the advertising spaces that the publisher has included on a website, application or platform from which the requested page is provided. These Cookies store information on the users´ behavior, obtained through the continuous observation of their browsing habits, allowing to develop a specific profile in order to display advertising based on the same. It is also possible that by visiting a website, or by opening an e-mail or a message containing an ad or a promotion, a Cookie is installed on the user´s browser for the purpose of displaying subsequent advertising related to previous searches and developing a control of the ads concerning, for example, the number of views, the location in which they appear, the times at which they are displayed etc.
  • Technical Cookies: They are those that allow the user browse through a website, platform or application and use the different options or services provided therein, such as, web traffic management, information or session identification, access restricted content or sections, remember items included in an order, carry out the order purchase process, submit an application for registration or participation in an event, use security features while browsing, store content for video or audio broadcasting or share content on social networks.

Personalization Cookies: They are those that allow the user to access the website, platform, or application, using predefined generic features based on a series of criteria set by the user´s computer or device, such as the language, the type of browser or the locale from which the website is accessed etc.

Which Cookies do we use and why do we use them?

The following table sets out the different categories of Cookies that the Online Services use and why we use them.

CookieTypeDurationDescription
_gaanalytics2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gatanalytics1 dayUtilizado por Google Analytics para controlar la tasa de peticiones.
_gidanalytics1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
cookielawinfo-checkbox-necessarynecessary1 yearThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessarynecessary1 yearThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non-necessary".
elementorthird partypersistentUtilizada en relación al tema de Word press de la web. La cookie permite al propietario de la web implementar o cambiar el contenido de la web en tiempo real.
IDEmarketing1 yearUtilizada por Google DoubleClick para registrar e informar sobre las acciones del usuario en el sitio web tras visualizar o hacer clic en uno de los anuncios del anunciante con el propósito d e medir la eficacia de un anuncio y presentar anuncios específicos para el usuario .
rc::athird partypersistentEsta cookie de google.com se utiliza para distinguir entre humanos y bots. Esto es beneficioso para la web con el objeto de elaborar informes válidos sobre el uso de su web .
rc::cthird partypersistentEsta cookie de google.com se utiliza para distinguir entre humanos y bots.
test_cookiemarketing1 dayUtilizada para comprobar si el navegador del usuario admite cookies.
VISITOR_INFO1_LIVEmarketing179 díasIntenta calcular el ancho de banda del usuario en páginas con vídeos de YouTube integrados.
wp-give_sessionthird party7 daysUtilizada para permitir realizar donaciones mediante el plugin Give WP.
YSCmarketingsessionRegistra una identificación única para mantener estadísticas de qué vídeos de YouTube ha visto el usuario .
yt-remote-cast-installedmarketingsessionRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.
yt-remote-connected-devicesmarketingpersistentRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.
yt-remote-device-idmarketingpersistentRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.
yt-remote-fast-check-periodmarketingsessionRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.
yt-remote-session-appmarketingsessionRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.
yt-remote-session-namemarketingsessionRegistra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube.

How can you exercise your choices regarding the installation/removal of Cookies?

You have the right to choose whether or not to accept Cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove Cookies, this could affect the availability and functionality of the Online Services.

If you do not want the Online Services to use Cookies, please follow the instructions in the table above and the guidelines below:

  1. Manage your Cookies through the appropriate privacy section available on LISMEN’s website.
  2. Manage Cookies through your web browser/smartphone or third party-settings.

You may be able to control whether or not you accept Cookies through the settings of your own web browser or smartphone. Your web browser or smartphone gives you the option to delete all Cookies, including all of our Cookies. Please note, however, that disabling Cookies in your browser may result in preventing access to some or all of the features of our Online Services and we decline any liability in this respect.

Explanations about how to manage settings of your web browser is often provided by your web browser on the “help” menu of your browser.

You may allow, block, or remove Cookies installed on your own device by changing the configuration of your browser. For additional information on how to block Cookies, you may access the following sections and links concerning the most popular browsers:

Please note that your choice to refuse Cookies is specific to the browser that you are using. So, if you make a choice to opt out from one device and you want your opt-out to apply to a different device as well, you will have to opt out from that device too.

As an additional step, concerning third-parties Cookies aiming at providing you with interest-based advertising, please note that third parties can participate in one of the following self-regulatory programs for online behavioural advertising, with corresponding user opt-outs:

If at any time you do not want your personal data to be used to allow third parties to display advertisements or to personalise advertisements displayed to you, you can adjust your settings by using the tools provided by these third parties (e.g., Google, Facebook) or through one of the above self-regulatory programs for online behavioural advertising, if the third party participates in one of them.

Most mobile devices provide you control over tracking for advertising purposes via the “Limit Ad Tracking” setting (more specific information for iOS devices here) or the “Opt out of Interest-Based Ads” setting (more specific information for Android devices here).

For further information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

Contact us

If you have any questions about our use of Cookies, please contact us at lismen@lismen.cat.

February 1st, 2021